Support is available across
the following sectors in the East of England region:
The Customer Service team are now able to close sales that have been produced from quotations and give a better service. The team all share the same vision and direction, which has made them feel more confident and in turn has increased sales and on time delivery. The Beyond 2010 programme was very beneficial to the business
The main factory is based at Maldon in Essex, with additional manufacturing at Loddon in Norfolk. The company also has operations in the USA, Australia and Germany and currently sells to over 60 countries worldwide.
Having been directed to the Beyond 2010 programme by a Business Link advisor following a decline in their core business, the manufacturing company decided to invest in increasing the skills of their employees.
Boddingtons set about training a new team of staff in customer service, developing their account management and encouraging team building.
By tailoring the training to the requirements of the department, Boddingtons has seen the team bond and take control of the sales process.
The Beyond 2010 business support programme is delivered by Essex County Council and funded by the European Social Fund and East of England Development Agency. Hethel Engineering Centre work with Essex County Council to deliver the Automotive & High-Tech Manufacture sector for Beyond 2010.